Once in a while, it may become necessary to update the Blackberry OS to a newer version. I've noticed with the service providers in Belgium that they are usually some versions behind. If whenever you need to run an application that requires a more sane (recent) version of the BB OS, you get stuck because you cannot install and/or run it.

Now you may wonder what the problem is?
Indeed, one can download the latest version from the Blackberry site, but doing so may actually break your setup, as there are quite a few things to consider:

Does your device support the new OS?Does your service provi  ...

Had a problem with a client of ours, running Blackberry Enterprise Manager. One of the devices, a Blackberry 8820, stopped receiving any sync messages. Internet on the device kept working, and the internet e-mail account worked as well, but all communication between the BES and the device failed.

The first thing I did was to completely wipe the device, as I assumed there was a problem with the pairing between the server and the thing. But when I tried to reactivate it, it indefinitely hung on the first phase:

Quote

user@domain activating

As I was troubleshooting using the support site of B  ...